Our Retail Store

WHERE IS YOUR STORE LOCATED?
Cha Cha Chocolate is located in the heart of Bundaberg’s CBD at 84 Bourbong Street, Bundaberg, Queensland 4670. Step inside our magical chocolate shop and discover a world of delicious treats, nostalgic favourites and sweet surprises.
WHAT ARE YOUR STORE TRADING HOURS?
Our regular trading hours are:
Monday: 9am to 4pm
Tuesday: 9am to 4pm
Wednesday: 9am to 4pm
Thursday: 9am to 4pm
Friday: 9am to 4pm
Saturday: 9am to 1pm
Sunday: Closed
During special occasions such as Easter, Christmas, Valentine’s Day, Mother’s Day, Father’s Day and Halloween, we may extend our trading hours to give you more time to enjoy our sweet selections. Keep an eye on our website and social media for seasonal trading updates.
IS YOUR COMPANY LOCALLY OWNED?
Cha Cha Chocolate is proudly owned and operated by Melanice Jacobsen, a second-generation chocolatier carrying on her family’s chocolate-making tradition.
Melanice learnt the art of confectionery from her father, Barry Jacobsen, the former owner of Jakes Candy, a much-loved local chocolate manufacturer and confectionery factory in the Bundaberg region. With more than 35 years in operation, Jakes Candy helped establish a lasting family legacy in the world of chocolate and traditional sweets.
Drawing on decades of family experience and her own lifelong passion for confectionery, Melanice brings a wealth of knowledge, creativity and expertise to Cha Cha Chocolate. Her mission is to celebrate the old-fashioned favourites we know and love while sharing the magic of chocolate with every customer who walks through the door.
DO YOU CONDUCT FACTORY TOURS?
Unfortunately, we are unable to offer factory tours at this time. However, we would love to arrange a small chocolate tasting experience for tour groups of six or more people.
A minimum of 48 hours’ notice is required, and bookings must be arranged in advance. To enquire about a tasting experience, please contact our friendly team using the details below.
Telephone: +61 7 4152 4204
Email: hello@chachachocolate.com.au
We look forward to welcoming you to Cha Cha Chocolate for a delicious taste of Bundaberg’s chocolate-making tradition!